Online Appointment System at Customer Service Centre at Head Office and Branches NationwideĪs our appointment-based system has received numerous positive feedbacks from our customers due to the enhanced servicing experience, such as a shorter waiting time, servicing efficiency and most importantly, providing the convenience, comfort and a safe environment to our customers, we would continue with this appointment-based system at our Customer Service Centre at Head Office and Branches nationwide. Please refer to our e-Connect Guide and Frequently Asked Questions (FAQ) for more information. The e-Connect is accessible through our company portal or e-Connect direct link. Please take note that this extended operation hours is only applicable for enquiries related to eConnect. Great News, we are glad to announce that effective 21 November 2022, new operation hours for Great ID Careline is from 8.30am to 7.15pm (Monday to Friday except for Public Holidays).īy extending the operation hours of Great ID Careline, we strive to provide better accessibility and support for our policyholders. Call our client care experts at (877) 376-7472 to get signed up today.Extension of Great ID Careline for e-Connect Support Our physicians can prescribe medications and offer advice and guidance 24-hours a day without the risk or hassle of an E.R. There’s no cost per consultation, and our coverage includes your entire household, significantly reducing your out-of-pocket costs. MyTeleBenefits is a trusted provider of online consultations with a board-certified M.D. The Part B portion of your Medicare benefits covers telehealth and virtual visits with your doctor. Get in touch with MyTeleBenefits to learn more about our Medicare-covered online doctor visits and get 24/7 access to a board-certified M.D. or make an appointment with your primary care physician. The medical professional you speak with may determine that you need in-person treatment for your symptoms, and which point they’ll advise you to travel to an E.R. With written notes and records, you’ll make the most of your virtual visit or phone call.
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